Frequently Asked Questions
Shopping & Orders
How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. You can checkout as a guest or create an account for faster future shopping.
What payment methods do you accept?
Currently, we offer Cash on Delivery (COD) as our primary payment method, ensuring a secure and hassle-free transaction for all our customers.
Can I cancel my order?
Orders can be cancelled before they are dispatched. Please contact our support team as soon as possible if you wish to cancel an order.
Shipping & Delivery
How long does shipping take?
Standard delivery typically takes 3-5 business days depending on your location. You will receive a tracking ID once your order is dispatched.
Do you offer free shipping?
Yes, we often offer free shipping promotions on certain order values. Check our homepage for current offers.
Can I track my order?
Absolutely. Once your order is shipped, you can use the 'Track Order' page on our website with your Order ID and Phone number.
Returns & Exchanges
What is your return policy?
We accept returns for unused and unopened products within 7 days of delivery. For more details, please visit our Shipping & Returns policy page.
What if my product arrives damaged?
We take great care in packaging, but if your item arrives damaged, please contact us within 24 hours of delivery with photos, and we will arrange a replacement.